Home IT support

Practical help when home technology gets in the way

From a slow laptop to a new computer that needs setting up properly, get clear help without having to diagnose the problem yourself first.

Request home support Wi-Fi problems

Common requests

Help with the technology you rely on at home

Slow or unstable PCs and laptops, Windows problems, updates, startup issues and hardware diagnosis.

Help responding to suspicious pop-ups, unwanted software, malware concerns and safer everyday setup.

Updates, user accounts, software setup, data transfer, printers and practical guidance for the new device.

Connection problems, setup and troubleshooting for printers, displays and everyday accessories.

A more dependable setup for remote work, including devices, displays, printers and connectivity.

Drop-off assessment may be available by prior arrangement. No private workshop address is published online.

What happens next

1
Describe the symptoms
Say what changed, what you have already tried and the make or model if you know it.
2
Choose a suitable arrangement
Depending on the issue, support may be remote, on site, or a workshop drop-off agreed in advance.
3
Protect your information
Backups and data risk are discussed where relevant. Never send passwords through the enquiry form.

Start with a short description

Tell us what is happening and the outcome you need. You do not need to know the technical cause.